The statics of how feedback influences workplace culture are endless and all point to the need as well as the ROI of implementing a feedback system. Forbes even notes that the employee manager relationship is a top driver of employee satisfaction.
Yet time and resources remains an obstacle for management wanting to add this to their culture. Not to mention the frustration that comes when employee engagement in these surveys can be strikingly low.
So where does text message fit in this picture? No HR manager wants to give out their personal number to have employees text them at all hours. But we also saw that text was the most trafficked communication channel and not just among millennials but across the board. A helpful study by Gallup notes the new era of communication.
VoiceSifter wanted to make a feedback solution that would make HR's lives easier and not result in bombarding their personal phones with feedback. Instead provide businesses with a feedback application that didn't require work to send out but instead could be implemented and then streamline so that feedback was collected in real-time. We also wanted to make a system that was easy for employees to submit and send in feedback. Text was the obvious choice for this.
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